Privacy Policy

Information We Collect

We may collect information you provide directly and information collected automatically when you use our website.

• Contact details such as name, email address, and phone number when you fill out forms or request services
• Message content and other details you choose to share in contact, consultation, waitlist, or newsletter forms
• Account or membership-related details if you create an account or enroll in a program
• Technical information such as IP address, browser type, device information, and pages visited
• Usage data related to how you interact with our site, including referring URLs and approximate location derived from IP address

How We Use Your Information

We use personal information to:

• Respond to inquiries and provide requested services, including consultations and educational offerings
• Send newsletters, updates, and educational content when you opt in
• Operate, maintain, and improve our website and user experience
• Communicate about appointments, memberships, courses, workshops, or waitlists
• Comply with legal obligations and protect the security of our services

Cookies and Analytics

We may use cookies, similar technologies, and analytics tools to understand site traffic, improve performance, and remember preferences. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our website, email communications, hosting, analytics, or form processing, solely as needed to perform those services. We may also disclose information if required by law, to protect our rights or users, or in connection with a business transfer such as a merger or sale of assets.

Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including legal, accounting, or reporting requirements. Retention periods may vary depending on the nature of the information and our relationship with you.

Security

We take reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Your Choices and Rights

Depending on your location, you may have rights to access, correct, update, or request deletion of your personal information, and to opt out of marketing emails. You can unsubscribe from newsletter emails using the link in those messages or by contacting us. To exercise privacy-related requests, please reach out through our Contact page.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the latest revision. Continued use of the site after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through the Contact page on medicinalherbarium.com.